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Privacy & Policy

Contents of all therapy sessions are considered to be confidential.  Both verbal information and written records about a client cannot be shared with another party without the written consent of the clients or the client’s legal guardian.  Noted exceptions are as follows:

Duty to Warn & Protect
When a client discloses intentions or a plan to harm another person, The House of Hope is required to warn the intended victim and report this information to legal authorities.  In cases in which the client discloses or implies a plan for suicide, The House of Hope is required to notify legal authorities and make reasonable attempts to notify the family of the client.

Abuse of Children & Vulnerable Adults
If a client states or suggests that he or she is abusing a child (or vulnerable adult) or has recently abused a child (or vulnerable adult), or a child (or vulnerable adult) is in danger of abuse, The House of Hope is required to report this information to the appropriate social service and/or legal authorities.

Prenatal Exposure to Controlled Substances
The House of Hope is required to report admitted prenatal exposure to controlled substances that are potentially harmful.

Parents or legal guardians of non-emancipated minor clients have the right to access the clients’ records.

Insurance Providers (when applicable)
Insurance companies and other third party payers are given information that they request regarding services to clients.

Information that may be requested includes, but is not limited to: types of service, dates/times of service, diagnosis, treatment plan, description of impairment, progress of therapy, case notes, and summaries.